> ## Documentation Index
> Fetch the complete documentation index at: https://help.emaillove.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Braze

> Connect your Braze account and export templates directly to Braze.

This guide will walk you through connecting your Braze account to Email Love Builder, enabling you to export email templates directly to Braze.

## Prerequisites

Before connecting, you'll need:

* A Braze account with administrator access
* Your Braze REST API Key (with email template permissions)
* Your Braze instance identifier (e.g., US-01, US-02, EU-01)

## Connecting Braze

<Steps>
  <Step title="Locate Your Braze Instance">
    Your Braze instance identifier is shown in the Braze dashboard URL or in your account settings. Common instances include:

    * US-01, US-02, US-03, US-04 (United States)
    * EU-01 (Europe)
    * AP-01 (Asia Pacific)
  </Step>

  <Step title="Get Your REST API Key">
    1. Log in to your Braze dashboard
    2. Navigate to **Settings > API Keys**
    3. Create a new API Key or use an existing one
    4. Ensure the key has permissions for **Email Template** management
    5. Copy the API Key value
  </Step>

  <Step title="Connect in Email Love Builder">
    1. In Email Love Builder, go to **Settings > Integrations**
    2. Find **Braze** and click **Connect**
    3. Select your Braze instance from the dropdown
    4. Paste your Braze REST API Key in the provided field
    5. Click **Save**

    Email Love Builder will validate your credentials. Once validation is complete, your Braze integration is active.
  </Step>
</Steps>

## Exporting Templates to Braze

Once connected, exporting a template to Braze is simple:

1. Open a template in the Email Love Builder editor
2. Click the **Export** button in the toolbar
3. Select **Export to Braze**
4. Your template is created as a new email template in your Braze account
5. You can now use this template in your Braze campaigns

## Template Details

When you export a template to Braze:

* The template name matches the template name in Email Love Builder
* The template includes all HTML, styling, and content from your Email Love Builder template
* The template is created in an unpublished state, allowing you to review it before use
* Any images or assets are embedded or linked based on Email Love Builder's export settings

## Disconnecting Braze

To remove the Braze integration:

1. Go to **Settings > Integrations**
2. Find **Braze** in the list
3. Click **Disconnect**

Your Braze account and any previously exported templates remain unchanged. You can reconnect at any time.

## Troubleshooting

### "Invalid API Key" Error

* Verify that your REST API Key is correct
* Confirm that the key has email template permissions enabled
* Check that the key hasn't expired in your Braze dashboard

### "Instance Not Found" Error

* Double-check that your Braze instance identifier is correct
* Ensure your instance matches your Braze dashboard location

### Export Fails

* Verify that your Braze integration is still active in Settings > Integrations
* Check that your API Key still has the necessary permissions
* Try disconnecting and reconnecting your Braze account

## Need Help?

For additional support:

* Consult [Braze's API documentation](https://www.braze.com/docs)
* Contact Braze support for account-specific issues
* Reach out to the Email Love Builder team for integration questions