> ## Documentation Index
> Fetch the complete documentation index at: https://help.emaillove.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MoEngage

> Connect MoEngage to Builder, export emails, and understand its reporting support and limits.

Builder sends each email to MoEngage as a custom email template.

## Connect MoEngage

Workspace owners and admins connect this integration.

1. Open **Integrations** in Builder and choose **MoEngage** under **Email service providers**.
2. Give the connection an **Account name** your team will recognize, then enter the details below.
3. Save the connection. For another account on the same platform, choose **Connect another account** and give it a recognizable name.

![Builder connection form for MoEngage](https://mintcdn.com/emaillove/qYrzRKTscc4O0qPw/images/builder/guides/connect-moengage.jpg?fit=max\&auto=format\&n=qYrzRKTscc4O0qPw\&q=85\&s=b04acfb39e3c8f59964a500ba9f5e411)

The MoEngage connection form in Builder. Enter your own account details; no credentials are shown in this example.

| Field | What to enter |
| - | - |
| **Workspace ID** | The value from your provider account. |
| **API key** | The value from your provider account. |
| **Data center** | The value from your provider account. Choices: DC-01, DC-02, DC-03, DC-04, DC-05, DC-06. |
| **Sender name** | The sender name for exported content. |
| **Created by (email)** | The value from your provider account. |

Saved secrets are not shown again. Leave a saved secret blank to keep it, or enter a new value to replace it. Credentials saved only in the Figma plugin do not connect the Builder account.

Use **Where to find these** in the connection panel for [the provider’s setup guidance](https://developers.moengage.com/hc/en-us/articles/18187641060244-Create-Email-Template-API).

## Export from Builder

Open an email, click **Export**, choose **MoEngage** and the account, then review the dialog and confirm. The export creates a custom template. Each push makes a new copy in this platform.

Choose **Export as** an email template or a content block.

Check the destination after export and finish your sending setup in the platform. An export does not send a campaign. If Builder says **Check your ESP before retrying**, inspect the destination before exporting again. See [Exporting and plans](https://help.emaillove.com/builder/sending/esps.md).

## Email reporting in Builder

Reporting is not currently available for this integration. Campaign reporting exists, but its email-only metric mapping still needs verification.

This does not change the export options above. See [reporting coverage and limits](https://help.emaillove.com/builder/reports/email-insights.md#current-coverage-limits).

## Troubleshooting

* **Connection rejected:** check the credentials and any region or endpoint against the account you want to use. Update saved secrets in Integrations if they have changed.
* **Wrong destination:** check the selected account before exporting or choosing a report source.

[All Builder integrations](https://help.emaillove.com/builder/integrations/overview.md)


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