> ## Documentation Index
> Fetch the complete documentation index at: https://help.emaillove.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Salesforce Marketing Cloud

> Connect Salesforce Marketing Cloud to Builder, export emails, and understand its reporting support and limits.

Push Builder emails to Salesforce Marketing Cloud Content Builder.

## Connect Salesforce Marketing Cloud

Workspace owners and admins connect this integration.

1. Open **Integrations** in Builder and choose **Salesforce Marketing Cloud** under **Email service providers**.
2. Give the connection an **Account name** your team will recognize, then enter the details below.
3. Save the connection. For another account on the same platform, choose **Connect another account** and give it a recognizable name.

![Builder connection form for Salesforce Marketing Cloud](https://mintcdn.com/emaillove/qYrzRKTscc4O0qPw/images/builder/guides/connect-sfmc.jpg?fit=max\&auto=format\&n=qYrzRKTscc4O0qPw\&q=85\&s=840b18ef5c036a6f7e422645e3fb3071)

The Salesforce Marketing Cloud connection form in Builder. Enter your own account details; no credentials are shown in this example.

| Field | What to enter |
| - | - |
| **Client ID** | From Setup → Apps → Installed Packages. |
| **Client secret** | The value from your provider account. |
| **REST base URI** | Use the REST base URI from the same installed package. |

Saved secrets are not shown again. Leave a saved secret blank to keep it, or enter a new value to replace it. Credentials saved only in the Figma plugin do not connect the Builder account.

## Export from Builder

Open an email, click **Export**, choose **Salesforce Marketing Cloud** and the account, then review the dialog and confirm. The export creates an email content in Content Builder. When updating an earlier export is offered, choose that destination or make a new copy.

The export dialog offers **Add link aliases** and **Track link conversions**.

Check the destination after export and finish your sending setup in the platform. An export does not send a campaign. If Builder says **Check your ESP before retrying**, inspect the destination before exporting again. See [Exporting and plans](https://help.emaillove.com/builder/sending/esps.md).

## Email reporting in Builder

Lifetime totals for that send job.

1. Open **Reports** → **Email performance**, choose a design system and click **Manage insight settings**.
2. Choose this **ESP account**. Its reporting options load automatically.
3. Enter the numeric **send job ID** in **Report ID**, then click **Add report**. Use a send job ID, not a Content Builder asset or template ID.
4. Click **Save and load results** to save your selection and queue the import. The account needs reporting permission separately from export access.
5. Click **Update now** in the report for a manual refresh, or enable **Sync ESP results** and save for refreshes every six hours.

**Use results in AI assistance** is a separate, default-off switch. Reporting does not access or change contacts, recipient events or clicked destinations. Reports remain scoped to the authorized workspace and design system.

See [Email insights and reporting](https://help.emaillove.com/builder/reports/email-insights.md) for date windows, unknown metrics, AI use, privacy and deletion controls.

## Troubleshooting

* **Connection rejected:** check the credentials and any region or endpoint against the account you want to use. Update saved secrets in Integrations if they have changed.
* **Wrong destination:** check the selected account before exporting or choosing a report source.
* **Exports work but reporting fails:** save your source selection and run **Check reporting access**. Check reporting permissions and the source ID. Do not grant contact access to work around a reporting limitation.

[All Builder integrations](https://help.emaillove.com/builder/integrations/overview.md)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.