Upload your email to MoEngage

Prerequisites

• An active Email Love Figma plugin subscription

• A MoEngage account with API access

• Admin or appropriate permissions in your MoEngage workspace

Getting Your MoEngage Credentials

1. Workspace ID

2. Data API Key

3. Instance ID

Step 1: Access MoEngage API Settings

1. Log in to your MoEngage account

2. Click the Settings cog in the bottom left corner

3. Select APIs from the menu

Step 2: Locate Your Credentials

• Found at the top of the APIs page

• Click to copy the ID

• Located on the same APIs page

• Copy the Data API Key

• Found in your MoEngage dashboard URL

• Example: If your URL is dashboard-o2.moengage.com, your Instance ID is o2

• Common instances: o1, o2, o3, o4

Tip: Save these credentials in a secure location for future reference.

Connecting the Plugin to MoEngage

Step 1: Open the Export Menu

1. Open your email design in Figma

2. Launch the Email Love plugin

3. Click the blue Export button

4. Select MoEngage from the dropdown menu

Step 2: Configure API Connection

1. Click Change API key to set up a new connection

2. Enter your credentials:
• Instance ID: Select your instance (e.g., DC O2)
• Workspace ID: Paste your workspace ID
• API Key: Paste your Data API Key

3. Name your connection: Give it a descriptive name (useful if you manage multiple MoEngage accounts or workspaces)

4. Click Set API key

Exporting Your Email Template

Option 1: Direct API Export (Recommended)

1. Click the blue Export button in the plugin

2. The HTML will be automatically pushed to your MoEngage templates library

3. Navigate to Content → Templates in MoEngage to find your exported template

Option 2: Manual Copy

1. Click the Copy MoEngage button in the plugin

2. The HTML code will be copied to your clipboard

3. Manually paste the code into MoEngage

Accessing Your Template in MoEngage

1. In MoEngage, navigate to Content

2. Select Templates

3. Locate your newly exported template by name

4. Use the template in your email campaigns or automated journeys

Managing Multiple Connections

1. Click Change API key in the export menu

2. Enter new credentials

3. Give the connection a unique name

4. Switch between connections using the dropdown menu

Troubleshooting

Connection Issues

• Verify your API credentials are correct

• Ensure you have the correct Instance ID

• Check that your API key has the necessary permissions

• Allow a few moments for the template to sync

• Refresh your MoEngage dashboard

• Verify you're looking in the correct workspace

Export Errors

• Ensure your email design is complete

• Check that all required elements are properly formatted

• Verify your plugin subscription is active

Best Practices