If You Signed Up Through the Plugin (Stripe)
Upgrading from Free to a Paid Plan
1
Open the Account page
Open the Email Love plugin and click your profile name in the top left corner to open the Account page.
2
Click Upgrade plan
Click Upgrade plan.
3
Choose your plan
Choose Starter, Growth, or Professional.
4
Pick your billing period
Pick Monthly or Annual billing. Professional is billed annually.
5
Set your seats
Set the number of seats you need. Starter and Growth start at 1 seat, Professional at 3 seats.
6
Check out
Click Continue to checkout and complete the payment on the secure Stripe checkout page.
Changing Your Plan, Seats, or Payment Details
1
Open the Account page
Open the Account page in the plugin.
2
Choose what to change
Click Change plan / seats to switch plans or adjust seat count, or click Manage Subscription to open the Stripe billing portal.
3
Make your changes in Stripe
In the Stripe portal you can update your payment method, view invoices, change your billing address, or cancel.
Only the workspace owner can manage billing. If you’re a member of someone else’s workspace, ask the owner to make plan changes.
If a Payment Fails
If a renewal payment fails, Stripe retries automatically and emails you to update your payment method. If payment can’t be collected, your workspace moves to the Free experience until billing is resolved. Update your card in the Stripe billing portal (Account page, then Manage Subscription) to restore your plan.If You Purchased Through Gumroad
Licenses are still available for purchase on our Gumroad page, and existing Gumroad subscriptions and license keys work exactly as before:1
Open your Gumroad subscription page
Go to your Gumroad subscription page (or use the Manage Subscription link on the plugin’s Account page).
2
Make your changes
From there you can change your plan, adjust the number of licensed seats, or update payment details.