The Customs tab
Customs is where your workspace’s own saved templates and branded components live. The tab shows them as a clean 3-column card grid so you can scan everything at a glance instead of scrolling sideways through rows.Browsing and inserting
- Use the category dropdown at the top to filter. “All Templates” shows everything, or pick a specific category to narrow down.
- Hover a card and click Create to insert that template onto your canvas. The design is built into a fresh Email Love frame, ready to edit and export.
- Each card shows a thumbnail preview; if a preview can’t load, the card falls back gracefully so the grid stays usable.
Organizing with categories and brands
Customs are scoped per brand and grouped into categories you control:- Use the ”+” button to Add New Template or Create Category.
- Save several finished emails in one pass with Save Multiple Templates. Select the frames and click Add New Template, or use the button in the “Add to library” popup. See Saving several templates at once.
- Remove a template with the × on its card. On a team workspace, a template can be deleted by the person who saved it or by the workspace owner; other members don’t get the delete control.
- Empty categories stay in place until you explicitly delete them, so a category doesn’t disappear just because you cleared it out. Use Delete Category to remove one for good.
Who can add and delete
On an Email Love Builder workspace, anyone can browse Customs and click Create to insert a template. Adding templates, creating categories, and deleting take the Design System Admin right, the same as the design system controls in the Assets tab. Workspace owners always have it. Without the right, the ”+” button and the empty-state buttons are disabled. Hover them to see “Only a Design System Admin can add or change custom templates. Ask a workspace owner to enable it for you.” The delete × only appears for the person who saved the template or a workspace owner, and a member also needs the right. See Who can change a design system. Accounts using a Gumroad license key don’t have roles, so these rules don’t apply to them.Shared across your team
Customs are tied to your license, so everyone on the same license sees the same Customs library, aggregated across all members and organized per brand. When a teammate saves a template, it shows up for the whole workspace. No manual sharing or re-uploading.Community templates
The Community tab is a browsable grid of curated, ready-to-use Email Love templates published in Figma’s Community. It’s a fast way to grab a professionally built starting point when you don’t have a relevant Custom saved yet.- Templates are organized into category tabs (for example Retail, Tech, SaaS, Food, Travel).
- Clicking a card opens the template’s Figma Community file in a new tab, where you can duplicate it into your own Figma and start editing with the plugin. (Community templates open in Figma rather than importing directly into your current file.)
- The Community catalog is curated by Email Love and refreshed over time, so new templates can appear without you needing to update the plugin.
Customs vs. Community: which do I use?
Troubleshooting
A teammate’s saved template isn’t showing in my Customs: Customs are shared by license. Confirm you’re both on the same license/workspace. Reopen the plugin to refresh the list. I can’t delete a teammate’s template: That’s by design. Only the person who saved a template or the workspace owner can delete it. The ”+” button and Add New Template are greyed out: You don’t have the Design System Admin right on this workspace. You can still browse and insert templates. Ask a workspace owner to turn the right on for you. I re-saved a template under a new name and now there are two: Re-saving the same frame under a new name or category replaces the copy you saved before, but only for copies saved from the same Figma file on or after September 24, 2026, in the same design system. Delete the older copy with the × on its card. A card’s thumbnail is blank: The preview image failed to load; the template itself is fine. Hover and Create to insert it, or reopen the tab to retry the thumbnail. I deleted everything in a category but it’s still there: That’s intentional. Empty categories persist so they’re not lost by accident. Use Delete Category to remove it. A Community template opened in a new tab instead of importing: That’s expected. Community templates live in Figma Community. Duplicate the file into your Figma, then build and export with the plugin. Need help? Reach out at support@emaillove.com or join our Discord community.Related Articles
- Saving Customized Components & Templates Inside of the Plugin: How to save your own designs into Customs
- Pre-Built Components: The built-in component library you can start from

