AI credits - Email Love

AI features in the Builder use AI credits. Each action uses a set number of credits, whatever the size of the email.

Credits on each plan

Plan	AI credits
Free	100, once. They don’t renew.
Builder	1,000 a month
Enterprise	3,000 a month, or a custom amount

Monthly credits are shared by everyone in your account. They start again on the first day of each month (UTC). Unused credits don’t carry over.

What uses credits

Action	Credits
An email draft: the Assistant or AI chat writing a new email from a brief	1
An AI edit: the Assistant or AI chat changing an email that already has sections	0.5
A chat answer: AI chat replying to a question without changing anything	0.5
A component change from the component chat or Component Studio’s Assistant	0.5
A Design mode job (two designed emails to choose from)	10
An AI translation: one language, in one request	1
An AI review of an email (Review with AI)	1
Alt text for an image (Write with AI)	1
Subject line ideas (Suggest)	1
Rebuilding the brand guide by hand (Read again)	1
Building a design system from Figma or from emails	1 for each step, about 1 for each component

These don’t use credits:

Reading a Figma link or a file you attach to a brief.
The Assistant building the brand guide the first time it drafts.
Email Love’s starter and example design systems.
Test emails, exports and pushes. These are covered by your plan. See Plans and billing.

See your balance

Go to Settings › Billing and look under Usage. On the Free plan the meter is called AI credits and says “One-off, not monthly.” On the Builder plan it’s AI credits this month. Only admins and the account owner can open Billing.

When you run out

The Builder checks before each action that you have enough credits for all of it. If you don’t, nothing is used and you see a message. For example: “Design mode uses 10 AI credits, and you have 6 left this month.”

On the Free plan, the upgrade dialog opens. The Builder plan includes 1,000 credits a month.
On the Builder plan, credits start again on the first of the month. If you need more before then, contact support@emaillove.com about Enterprise.

A Design mode job you stop early, or one that fails before it starts designing, gives its credits back.

Using AI from your own agent

The Builder’s agent tools use the same credits when they draft, translate or build a design system. See Use the Builder from an AI agent.

​Credits on each plan

​What uses credits

​See your balance

​When you run out

​Using AI from your own agent

Credits on each plan

What uses credits

See your balance

When you run out

Using AI from your own agent