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Several people can edit the same email at the same time. Everyone’s changes show live, and nobody has to wait for anyone else to close the email.

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See who’s there

  • Avatars at the top right of the editor show who else has the email open. After four, you see a count such as +2.
  • On the canvas, a teammate’s selection is outlined with their name, and you see their cursor.
  • In the Style panel, with nothing selected, In this email now lists each person and what they’re doing: Editing, On a section, or Looking. Click Follow to follow someone around the email.
  • In the Emails list, each email shows who’s in it.
The campaign canvas shows the same avatars and cursors for everyone looking at the campaign.

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How edits merge

  • Edits from different people merge as they happen.
  • If a teammate is typing in a piece of text, you can’t click into that same text until they move on.
  • Undo only undoes your own changes.
If the email changes somewhere else while you have unsaved changes, a banner says This email or its settings changed elsewhere. Choose Load latest version to take the saved version, or Download local draft to keep a copy of yours first.

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If it says Connecting or Presence offline

The avatars need a live connection. Connecting… shows while it starts. Presence offline means the connection dropped. Click it to try again. Your own edits still save while it’s offline.

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Agents

Changes from an AI agent connected to the Builder show live too. See Use the Builder from an AI agent.