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One email can go out in several languages. Every language uses the same sections. Only the text changes. You add and remove sections in the original language, and they change in every language. The Languages panel with Add a language

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Add a language

  1. Open the Languages panel: the translate icon at the top of the right panel. Or open the language switcher at the top of the editor and choose Add a language.
  2. Pick a Language. For one that isn’t listed, choose Another language code….
  3. Under Start with, choose:
    • Translate with AI: the Builder translates every piece of text. This uses AI credits.
    • Copy from the original and translate by hand: the text starts in the original language for you to replace.
  4. Click Add and the language name.

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Translate by hand

  1. Switch to the language with the language switcher. A bar shows Editing and the language name.
  2. Click any text in the email and type the translation.
  3. Click Back to the original language when you’re done.
While you edit a language, the Assistant and Style tabs are off. Sections are added, moved and removed in the original language. The Languages panel shows where each piece of text is up to: To translate, Original changed, AI, Done or Edited. Filter with All and To do.

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Translate with AI

In the Languages panel, click Translate with the number of texts left. You can stop with Cancel translation. To leave some text in the original language, click Use the original text for the ones left. AI translation uses AI credits: 1 credit per language for each request. See AI credits.

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Translate with a spreadsheet

If a translator or agency works in spreadsheets:
  1. In the Languages panel, click Download spreadsheet. You get a CSV file with every piece of text.
  2. Fill in the translations.
  3. Click Upload translations, check the preview, and click Save with the number of changes.

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Leave out a section

To skip a section in one language, click Leave out on it in the Languages panel. Put back brings it back.

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Approve a language

Each language is approved on its own, before it can be exported.
  • When every piece of text is translated, click Approve and the language name.
  • Until then, the button says Translate everything to approve the language.
Approving a language takes the right to approve emails. See Roles and invites. To remove a language, click Remove and the language name.

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Export every language

In Share, Download HTML for every language downloads one file per language. When you push to your email platform, each language becomes its own template. Copy HTML, Download MJML, Download PDF, Publish to web and Export to image work on the language you’re viewing. That language needs to be approved first. Some platforms take languages in one template. For Iterable, tick Also send approved translations as locales when you push. For Braze, tick Add translation tags. See Email platforms.

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Translation platforms

You can connect Smartling, Lokalise or Crowdin on Integrations. Builder emails don’t sync with them yet. Use AI translation or the spreadsheet for Builder emails.