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This guide will walk you through connecting your Iterable account to Email Love Builder, enabling you to export email templates directly to Iterable.

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Prerequisites

Before connecting, you’ll need:
  • An Iterable account with administrator access
  • Your Iterable Server-side API Key (with email template permissions)
  • Your Iterable data center location

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Connecting Iterable

1

Identify Your Data Center

Iterable operates in multiple data centers. Your data center is typically indicated in your Iterable dashboard URL or account settings. Common options include:
  • US (United States)
  • EU (Europe)
If you’re unsure, check your Iterable account settings or contact Iterable support.
2

Get Your Server-side API Key

  1. Log in to your Iterable dashboard
  2. Navigate to Settings > API Keys
  3. Create a new Server-side API Key or use an existing one
  4. Ensure the key has permissions for Email Template management
  5. Copy the API Key value
Use a Server-side API Key, not a Mobile API Key. Only Server-side keys have the necessary permissions for template management.
3

Connect in Email Love Builder

  1. In Email Love Builder, go to Settings > Integrations
  2. Find Iterable and click Connect
  3. Select your Iterable data center from the dropdown
  4. Paste your Iterable Server-side API Key in the provided field
  5. Click Save
Email Love Builder will validate your credentials. Once validation is complete, your Iterable integration is active.

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Exporting Templates to Iterable

Once connected, exporting a template to Iterable is simple:
  1. Open a template in the Email Love Builder editor
  2. Click the Export button in the toolbar
  3. Select Export to Iterable
  4. Your template is created as a new email template in your Iterable account
  5. You can now use this template in your Iterable campaigns

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Template Details

When you export a template to Iterable:
  • The template name matches the template name in Email Love Builder
  • The template includes all HTML, styling, and content from your Email Love Builder template
  • The template is created in a draft state, allowing you to review it before use
  • Any images or assets are included based on Email Love Builder’s export settings

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Disconnecting Iterable

To remove the Iterable integration:
  1. Go to Settings > Integrations
  2. Find Iterable in the list
  3. Click Disconnect
Your Iterable account and any previously exported templates remain unchanged. You can reconnect at any time.

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Troubleshooting

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”Invalid API Key” Error

  • Verify that you’re using a Server-side API Key, not a Mobile API Key
  • Confirm that the key has email template permissions enabled
  • Check that the API key is active and hasn’t been revoked in Iterable

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”Data Center Not Found” Error

  • Double-check that your selected data center matches your Iterable account’s actual location
  • If you’re unsure, check your Iterable dashboard settings

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Export Fails

  • Verify that your Iterable integration is still active in Settings > Integrations
  • Check that your API Key still has the necessary permissions
  • Try disconnecting and reconnecting your Iterable account
  • Ensure your Iterable account has space for new templates

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Need Help?

For additional support:
  • Consult Iterable’s API documentation
  • Contact Iterable support for account-specific issues
  • Reach out to the Email Love Builder team for integration questions